FAQ

Frequently Asked Questions

  • How do I register my child for a program?

    Registration is completed online through our website. Simply select the desired program, complete the required information, and submit payment to secure your spot.

  • Does my child need experience?

    No, we welcome players of all levels of experience and they will learn the game from experienced coaches and staff.

  • How often do you practice?

    Practice is twice a week. Once games start practice is once a week.

  • What is included in the registration fee?

    Registration fees cover hats, jerseys and a portion of the certified umpires.

  • What is your refund or cancellation policy?

    Refund policies vary by program and are outlined during registration. In general, refunds may be available before the season begins, minus any administrative or processing fees.

  • How can I contact the organization with questions?

    You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.

  • What equipment is required?

    Any mandatory items will be listed on the program page or shared by coaches prior to the first practice.

  • Are volunteers or coaches needed?

    Our programs rely on volunteer coaches and helpers. If you’re interested in volunteering, you can indicate your interest during registration or contact us directly.

  • How will I receive updates and announcements?

    All updates are sent via email, posted on the website or directly through Team Sideline. Please ensure your contact information is accurate so you don’t miss important communications.

  • Are games played on holidays?

    Any planned games or breaks will be communicated in advance.

  • How are coaches trained or screened?

    Coaches may be required to complete background checks and training.

  • What is the organization's code of conduct?

    All participants, parents, and spectators are expected to follow our code of conduct to ensure a safe and positive environment for everyone.